The ITIL® 4 Specialist – Create, Deliver & Support (CDS) is one of five courses needed to achieve the ITIL® 4 Managing Professional (MP) designation. In this course you will:
This course is designed for IT service management practitioners who are seeking to obtain the ITIL® Managing Professional (MP) designation, and/or have responsibility for the operation of IT-enabled and digital services, or for end-to-end services support and delivery.
Roles include: Service Desk Directors/Managers, IT Infrastructure & Support Directors/Managers, Problem, Change, and Release Managers, DevOps Directors/Managers, Continual Improvement Program/Project Directors/Managers, Senior Service & Support Analysts, Process/Practice Owners, Service Level Management Directors/Managers.
This course requires you to have successfully attained your ITIL® 4 Foundation Certificate. You will need to provide a copy of your Foundation Certificate upon registration for admission into this course.
Interested in learning more about our ITIL® 4 Foundation Certification Course? Click Here
This course includes a voucher for participants to schedule their exam at a time of their choosing. The 90-minute, 40 question, multiple-choice exam is delivered via webcam directly from PeopleCert, the exclusive global provider of all ITIL® exams.
ITIL® has been the de-facto global standard for IT Service Management (ITSM) for more than three decades, and here’s why…
1) ITIL® leads to better alignment of IT with the broader business organization,
2) ITIL® enables faster service delivery and better problem solving,
3) ITIL® helps capture a higher return-on-investment from IT expenditures, and
4) ITIL® helps foster a sustainable organizational culture of continual improvement.
In 2019, a completely new ITIL® 4 education and certification framework was introduced. The framework is divided into two certification paths: ITIL® Managing Professional and ITIL® Strategic Leader. Seven Wonders Learning offers training in both ITIL® areas, including customized training and certification tailored specifically to your organization’s needs.
Have 5 or more students? Save money with our live onsite or live virtual private team training! Just schedule a FREE consultation or give us a call at (800) 573-2460.