Bill has over 20 years of IT management experience including 6 years as a public sector CIO, 6 years as an IBM Systems Engineer and 3 years as a National Education Manager for Autodesk.
Bill holds a Bachelor’s Degree in Engineering from Cal Poly and a Master’s in IT Management with an emphasis in digital security. He also holds an IT Infrastructure Library (ITIL®) Expert Certification and an ISO/IEC 20000 Consultant/Manager Certification in IT Service Management. In addition, he holds a Project Management Professional (PMP®) Credential from the Project Management Institute and a Control Objectives for Information and related Technology (COBIT®) Certification from the IT Governance Institute.
Bill is a recipient of the California 2001 Malcolm Baldrige Quality Award and is a recognized public speaker on IT management issues with both domestic and international engagements in North America, South America, Europe, and Asia. Bill and his IT accomplishments have been televised internationally on Tech‐TV and in numerous IT publications including Network World, InfoWorld, Internet Week, and Information Week magazines. He is the author of the ITIL® v2 Foundation curriculum delivered worldwide through IBM Global Learning Services. His client engagements include many well‐known public and private sector organizations such as IBM Corporation, Charles Schwab, Ford Motor Company, Philips Electronics, University of Miami, MGM Resorts International, State Street Bank, and International Game Technology (IGT).Outside of Seven Wonders Learning, Bill’s passions include BMW M3s, smart home automation design, and pyrotechnics!